Frequently asked questions
Everything you need to know before your next candle ritual.
How do I place an order?
Browse the collection, add your favourites to your bag, then enter your contact and delivery details at checkout. During this initial launch phase, your order is submitted as a request and our team will confirm fulfilment with you.
Can I pay online?
Online payment is not enabled in this initial version. You can select cash on delivery or ask us to contact you to confirm arrangements. A payment gateway will be added in a later phase.
Where do you deliver?
Delivery availability and fees will be confirmed with you after you submit your order request. Please enter your UAE emirate and address accurately.
Can I send a candle as a gift?
Add your request in the delivery notes at checkout. Our team will contact you to confirm what is possible for your order.
How should I care for my candle?
Keep candles away from drafts and flammable materials, never leave a burning candle unattended, and keep it out of reach of children and pets. Follow any care instructions supplied with your product.
How can I contact Gloriluce?
Use our contact page to send your enquiry. The contact form needs an email service integration before public launch, so please verify the contact details and connection before accepting customer enquiries.